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In 2373, when the Borg were detected making their way towards Earth Hayes was in charge of organizing the defense of Earth. During the battle his starship was destroyed, though he would survive its destruction. (Star Trek: First Contact)
A year later, Hayes was contacted by the team sent to recapture the USS Prometheus (NX-74913) when they discovered the EMH from the USS Voyager on the ship. After received the Doctor's report on Voyager's travels, Hayes informed him that the ship had officially be classified as lost fourteen months earlier, but that now Starfleet knew the ship was still out there they wouldn't stop looking for a way to get Janeway and her crew home. (Star Trek: The Adventures of Argus: "Messages From Home")