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College counselors advised clients about how to approach entry into higher education, namely college and university, as well as helping clients (mainly high school students) go through the process. Lyrans didn't require any kind of qualification for one to act as a college counselor or a counselor. (Star Trek: The Stoneship Files: "Educational Armageddon")
In the Lyran Starfleet, college counselors were reserved to starships and starbases that carried a lot of families onboard, with starships rarely having more than one. (Star Trek: The Stoneship Files: "Post-Apocalyptic Education")